What this charge is
FedEx applies a Non-Stackable Surcharge to shipments containing at least one piece, skid, or pallet that cannot be stacked vertically in a safe and secure manner. This item passes that carrier cost on to the order it applies to, and it cannot be avoided for shipments that qualify as non-stackable.
When the surcharge applies
FedEx treats a freight handling unit as non-stackable when, for example:
- It does not have a flat and stable top or base.
- It may be damaged if another piece is loaded on it.
- It has flat and stable loading surfaces but is too narrow to safely and securely support other freight handling units, such as one or two barrels or drums.
The surcharge also applies to any unit identified by the shipper as non-stackable.
Why FedEx charges it
Stackable pallets let FedEx fully utilise its linehaul trucks. Non-stackable pallets are not compatible with its standard processes and can place its equipment, personnel, and other shipments at risk.
How it is charged
Per FedEx UK, effective 5 January 2026 the Non-Stackable Surcharge applies to packages containing at least one non-stackable piece, skid, or pallet, and is charged once per shipment even when multiple non-stackable pieces are bundled together. Other FedEx services may assess it on a per-freight-handling-unit basis. The amount varies by service and region, so the price on this item covers the surcharge recovered with your order.
TieDex UK – European & International Shipping
All European and International orders are dispatched through TieDex Limited.
We ship orders directly to customers via UPS, FedEx, DHL, and Tracked.
Accepted Courier Companies
We only accept the following couriers for international deliveries:
Important Information
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Duties & Taxes: Not included in the price. Couriers such as FedEx, DHL, or UPS will email you directly with instructions on how to pay your customs duties and taxes.
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Click & Collect: Not available for international orders.
- Large & Heavy Items: May be delivered on a pallet.
Possible Delivery Delays
Late handling or order delays may occur due to factors outside our control, including but not limited to:
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Payment issues
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Unpaid customs duties or taxes
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Incorrect or incomplete address details
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Seasonal or holiday backlogs
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Severe weather conditions
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Other uncontrollable circumstances
Countries We Ship To
Europe (EU):
Austria, Belgium, Bulgaria, Croatia, the Republic of Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Swiss and Sweden.
Asia, USA, Canada, Mexico, Middle East & Worldwide:
We ship to most major international destinations.
By placing an order, you agree to our Terms and Conditions. Our checkout is protected by advanced security measures. We ship from the UK only, using FedEx, DHL, or UPS tracked services for all international exports.
